Individual knowledge is easily lost, especially when key employees leave. Make sure that
your employees share knowledge and skills, and pass them on to their successors wherever possible.
For example, you can:
hold brainstorming sessions
organise training courses
maintain up-to-date documentation about processes and procedures.
Using this knowledge in the right way can help you run your business more efficiently, decrease business risks and exploit opportunities to the full. This is known as the knowledge advantage.